Debt Collection Specialist - Jabodetabek Region

Join Indodana, a leading financial services provider in Indonesia, as a Debt Collection Specialist for the Jabodetabek region. In this critical role, you will be responsible for managing and recovering overdue accounts through professional and ethical telephonic communication. As part of a dedicated team, you will leverage your expertise in debt collection to ensure timely repayments and maintain the financial health of our clients.

Indodana is committed to innovation and excellence in the financial sector. With a strong presence in Jakarta Raya, we offer a dynamic and supportive work environment. This role provides an excellent opportunity to grow your career in debt collection while contributing to the success of a reputable financial institution. If you are passionate about financial services and have a proven track record in debt recovery, we invite you to apply for this exciting position.

📋 Tanggung Jawab Pekerjaan

• Manage and recover overdue accounts through professional and ethical telephonic communication.
• Follow up on overdue payments and negotiate repayment plans with clients.
• Document all interactions and outcomes in the company's CRM system.
• Provide regular reports on collection activities and performance metrics.
• Collaborate with the debt collection team to ensure consistent and effective recovery strategies.
• Adhere to company policies and legal requirements in debt collection.
• Maintain a high level of accuracy and confidentiality in all dealings.
• Participate in training and development programs to enhance skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in debt collection or related roles.
• Proven track record of successful debt recovery.
• Excellent communication and negotiation skills.
• Strong organizational and analytical skills.
• Proficiency in using CRM software such as Salesforce or HubSpot.
• Knowledge of Indonesian financial regulations and practices.
• Ability to work under pressure and meet targets.
• Bachelor's degree in Business Administration, Finance, or related field.

🛠️ Keahlian

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