IT Support Specialist (Overseas Opportunity)

Are you an IT professional looking for an exciting opportunity to work overseas? Join our dynamic tech team as an IT Support Specialist and take your career to the next level. This role offers a competitive salary, comprehensive health insurance, and unparalleled career growth opportunities in Jakarta Raya. As an IT Support Specialist, you will be the backbone of our tech infrastructure, ensuring that our systems run smoothly and efficiently. You will work closely with our team to troubleshoot and resolve IT issues, providing top-notch support to our employees.

At Pengiklan Anonim, we are committed to fostering a culture of innovation and excellence. Our team is made up of passionate professionals who are dedicated to delivering the best possible service to our clients. By joining us, you will have the opportunity to work with cutting-edge technology and industry-leading tools, including Microsoft Office Suite, Salesforce, and ServiceNow. You will be responsible for maintaining our IT systems, ensuring data security, and providing technical assistance to our employees.

📋 Tanggung Jawab Pekerjaan

• Provide first-line IT support to employees, including troubleshooting hardware and software issues.
• Maintain and update IT systems, including servers, workstations, and networks.
• Ensure the security and integrity of our IT infrastructure by implementing and enforcing security protocols.
• Assist in the deployment and configuration of new IT systems and software.
• Monitor and analyze system performance to identify and resolve issues proactively.
• Provide technical training and support to employees on IT tools and systems.
• Document IT processes, procedures, and solutions for future reference.
• Stay up-to-date with the latest IT trends and technologies to ensure our systems are always cutting-edge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT support or a similar role.
• Proficient in using Microsoft Office Suite, Salesforce, and ServiceNow.
• Strong knowledge of IT infrastructure, including servers, workstations, and networks.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluency in English is a plus.

🛠️ Keahlian

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